In-Office Position

Pay:  

• Earn $25-$35/Hr + Monthly Bonuses

Hours: 

• Full-Time

• 40 hours per week, typical monday through friday need to be available after hours to debrief installation crews as they may get done later in the night.

Benefits:

• Bonus potential by hitting installation KPI's

• Health Insurance

• Paid Time Off

• Dental Insurance 

• 401k With Matching

• Vision Insurance

• Flexible Schedule

• Retirement Plan

• Referral Program

• Employee Discount

• Relocation Assistance

• Parental Leave

• Professional Development Assistance

• Company Computer

Qualifications:

• Advanced customer service skills

• Ability to multitask

• Strong computer skills (CRM, excel skills, etc.)

• Organized

• Geographical knowledge of sales area or map reading skills

• High school diploma or general education degree (GED)

• Two years related experience and/or training in customer service and/or project management or equivalent combination of education and experience

• Must pass a pre-employment drug screening.

• Undergo a comprehensive background check.

Desired Qualifications:

• Excellent verbal skills

• Professional phone skills

• Strong interpersonal skills

• Working knowledge of GPS and mapping software

• Energetic personality

• Well-organized with the ability to work independently

Summary:

The HVAC Installation Coordinator plays a crucial role in managing day-to-day scheduling operations and ensuring that jobs are ready for installation. This position involves coordinating communication between installers, field supervisors, customers, vendors, and the office. The Installation Coordinator is responsible for creating department job files, contacting customers and contractors regarding scheduling issues, scheduling subcontractors and inspections, and overseeing company purchasing duties according to established procedures.

Responsibilities:

• Update and maintain the schedule board with all sold jobs, and communicate scheduling issues with other departments, including sales.

• Check paperwork and timecards from the previous day's job, and schedule any punch lists or uncompleted items.

• Ensure all jobs have permits, and inspections are called promptly.

• Capture all information from the sales department for the installation department.

• Ensure that all equipment and materials are ready and staged for installation.

• Schedule subcontractors with a five-day lead time.

• Schedule and coordinate install schedules with clients, keeping them updated on job status and progression.

• Follow up with clients to confirm job completion and satisfaction.

• Coordinate with vendors regarding returns, warranty, delivery, etc.

• Coordinate van service and repairs with the fleet supervisor.

• Coordinate scheduling for Service Technician labor five days prior to the project with the Service Dispatcher.

• Facilitate any job site deliveries and ensure purchase orders have been procured and staged.

• Know the whereabouts and progress of the crew daily.

• Return customer calls promptly, resolving open issues efficiently.

• Process extended warranties and customer rebates.

• Oversee and participate in quarterly inventory counts.

• Complete paperwork for job costing, orders received, etc., and send to Accounting.

• Schedule layouts and update layout & design schedules, coordinating with the Foreman/Installation Manager.

• Additional duties as assigned.

If you possess the qualifications and skills required for this role, we invite you to apply for the HVAC Installation Coordinator position. Join our team and contribute to the efficient coordination and success of our HVAC installation operations.