Pay:

•  Clear Path To $65K Annually!

Hours: 

• Full-Time

• Monday-Friday 8 am - 4:45 pm

Benefits:

• Health Insurance

• Dental Insurance

• Vision Insurance

• Paid Time Off

• 401k With Matching

• Professional Development Assistance

• Annual company retreat

• Weekly Pay

Required Qualifications:

• Customer service experience 

• Working in a fast-paced environment

• Solid written and verbal communication skills

• Excellent organizational skills

• Strong time-management skill

Desired Qualifications:

• Experience with scheduling software such as ServiceTitan or Sera 

• Experience in the HVAC/plumbing industry

• Proficient in Outlook

• Proficient in Microsoft Office Suite

Position Overview:

We want YOU!

Goettl's High Desert Mechanical has been a family-owned business for over 30 years, serving central and northern Arizona and we are looking to expand our family! Continual growth means we are looking for new dedicated and passionate employees to fulfill our expanding Customer Service department NO HVAC/Plumbing EXPERIENCE NEEDED! 

Goettl's High Desert Mechanical is a name you can trust, and we want you to find your final career stop here. With our family-orientated environment and a healthy work-life balance, Goettl's isn't just a job, Goettl's is a place where you can build a career! 

As a Customer Service Representative, you will be our company's first point of contact and play a crucial role in creating a 5-star customer service experience for each customer. Your role, as the face and voice of our company, is vital! We seek individuals with a professional attitude, strong customer service focus, and the ability to be resourceful and proactive in resolving customer concerns. Multitasking and stress management skills are essential for this position.

Customer Service Representative’s job duties include: 

• Answer incoming phone calls and direct them accordingly. 

• Book service jobs utilizing scheduling software.

• Outbound call to schedule appointments.

• Maintain a positive attitude with customers and coworkers.

• Meet Key Performance Indicators to earn monthly incentives.

• Deliver a 5-star customer service experience to every client.

• Perform other clerical duties as required.